AutoVision Group Limited respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal information that we collect through our website at http://www.autovisiongroup.co.uk.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

The organisation responsible for the processing of your personal information is AutoVision Group Limited of 20-22 Wenlock Road, London N1 7GU. This means that we are a ‘data controller’ under the General Data Protection Regulation (also known as the GDPR). 

AutoVision Group Limited is a leading independent provider of IT infrastructure services in the automotive sector. We are headquartered in the United Kingdom from our office in London. We also service our customers’ requirements through our extensive partner network.

Third-party links on our website

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily

Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to subscribe to marketing communications from us, register for a AutoVision Group Limited event or submit enquiries to us. When you apply for a job with us we will ask you for additional information such as your work history and educational background. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Information that we collect automatically

When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “What cookies does AutoVision Group Limited use?” below.

We may store and use your personal information for the purposes of:

(a) administering your orders and bookings (as is necessary for performance of a contract between you and us and/or as is necessary for our legitimate interests);

(b) using your payment details to process payments relating to orders, bookings and refunds (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);

(c) handling insurance claims (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);

(d) communicating with you about your orders and bookings, including responding to your enquiries (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);

(e) administering debt recoveries, where you owe us money under a contract or otherwise (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);

(f) undertaking market research and statistical analysis, including analysing your use of our website. (as is necessary for our legitimate interests); and

(g) fulfilling our obligations owed to a relevant regulator, tax authority or revenue service (as is necessary for compliance with our legal obligations and/or as is necessary for our legitimate interests).

Our “legitimate interests” as referred to above (and below) include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How do I contact AutoVision Group Limited?” heading below.

We will send you marketing about similar products and services by post, telephone, email, SMS and through digital channels. Digital channels include social media and similar such digital marketing channels. We may upload and match the personal data you provide to us with the data you provide to social media and similar such digital marketing channels. This allows us to improve our knowledge of you and, in return, serve you with relevant marketing messages.

You can object to receiving marketing from us at any time. Please follow the unsubscribe link in our marketing emails or SMS; or send us your name and company information via email to info@autovisiongroup.co.uk or by post to: Data Protection Officer, AutoVision Group Limited, 20-22 Wenlock Road, London N1 7GU. 

We consider that it is within our legitimate interests to send you information about our products and services for marketing purposes.

Who does AutoVision Group Limited share my personal information with?

We may disclose your personal information to the following categories of recipients:

Third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information;

to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice; to any other person with your consent to the disclosure

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at: https://ico.org.uk/for-the-public/online/cookies and www.youronlinechoices.eu

For a video about cookies visit: www.google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

By using our website, you agree that we can place these types of cookies on your device.

Current cookies can be cleared from your computer, and you can set your internet browser not to allow any more cookies to be saved. For details on how to do this, please refer to your internet browser’s support documentation.

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and may include technical controls such as system access, data separation and back-up and recovery as well as organisational controls such as staff vetting, staff training and building entry controls. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Any retention of personal data will be done in compliance with legal and regulatory obligations and with industry standards. These data retention periods are subject to change without further notice as a result of changes to associated law or regulations. If you have any questions in relation to the retention of your personal data, please contact our Data Protection Officer at the details provided below.

What data protection rights do I have?

You can get in touch with us using the contact details provided under the “How do I contact AutoVision Group Limited?” heading below to exercise the following data protection rights:

Your right to access, correct, update or request deletion of your personal information.

Your rights to object to processing of your personal information, restrict processing of your personal information or request portability of your personal information.

Your right to opt-out of marketing communications we send you at any time. To opt-out of email marketing, you can also exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.

Your right, if we have collected and process your personal information with your consent, to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.

If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner.

You can find out more about your rights under data protection legislation from the Information Commissioner’s Office website: www.ico.org.uk.

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

How do I contact AutoVision Group Limited?

The data controller of the website is AutoVision Group Limited. If you have any questions or concerns about our use of your personal information, please contact our Data Protection Officer by email to: info@autovisiongroup.co.uk or by post to: Data Protection Officer, AutoVision Group Limited, 20-22 Wenlock Road, London N1 7GU.